Learn to recognize, overcome barriers, and apply proven strategies to safely intervene and foster a respectful workplace. In today's workplace, creating a safe and respectful environment is more important than ever. Yet, many employees hesitate to intervene when witnessing harmful or inappropriate behaviors. This hesitation can lead to escalating conflicts, reduced team morale, and even legal risks for the organization. This Bystander Training class empowers you with the tools, confidence, and strategies to take action. You'll learn how to recognize problematic situations, overcome the barriers that prevent intervention, and apply proven techniques like the Five Ds to address workplace issues effectively and safely. By attending, you'll contribute to a culture of accountability, foster stronger team dynamics, and ensure a more positive and inclusive work environment for everyone. Don't miss the chance to develop these critical skills--become the change your workplace needs!

Instructor: Cheryl Grazier, M.S.I.D., M.P.A., Cheryl Grazier Training and Consulting, LLC

Runtime: 31 Minutes

(CE's: ASA .5 - SHRM .5 - Nursing CEs through Medi-Sota)

Learn actionable strategies and comprehensive insights to enhance patient care, ensure safety, and maintain professional compliance. Many healthcare professionals and caregivers encounter patients experiencing crises but lack a structured approach to effectively manage these situations. Often, they are uncertain about how to assess a patient in crisis, identify critical risk factors, and intervene in a way that ensures safety while fostering resolution. Furthermore, the absence of a comprehensive understanding of legal and ethical considerations, such as patient safety and family involvement, can leave professionals vulnerable to compliance issues and potential harm to patients or caregivers. This presentation equips attendees with the tools and knowledge necessary to address crises effectively and confidently. By attending, participants will gain a thorough understanding of crisis management, including its definition, the nature of crises, and the common precursors. They will learn how to differentiate between types of crises and implement rapid data collection techniques to assess risk factors and identify the phases of a crisis. Attendees will also master essential interventions, including de-escalation strategies, action plan development, and post-crisis debriefing. In addition, the session will delve into the legal and ethical aspects of crisis management, providing guidance on ensuring safety, fostering family involvement, and addressing non-compliance. Finally, participants will review best practices for training and proactive approaches to crisis prevention, leaving them better prepared to manage and mitigate crises in their professional settings.

Instructor: Ramesh C. Upadhyaya, DNP, MSN, MBA, APRN, CRRN, CCHP, FNP-BC, Alamance Community College

Runtime: 54 Minutes

(CE's: Certificate of Completion - Nursing CEs through Medi-Sota)

Learn Excel® tricks that make you instantly more proficient. In today's fast-paced work environment, efficiency is key. Excel - Quick Tips to Help You be More Productive is designed to equip you with powerful shortcuts and techniques to streamline your workflow and make the most of Excel's advanced features. From automating repetitive tasks to ensuring the accuracy and security of your spreadsheets, this session covers essential tips that will save you time and elevate your productivity. Whether you're managing data, creating reports, or transforming raw information, these practical skills will empower you to work smarter, not harder.

Instructor: Mike Thomas, theexceltrainer.co.uk

Runtime: 63 Minutes

(CE’s: ASAP PACE 0.1 - IAAP 1.0)

Gain the tools you need to help hold your employees accountable, create a positive workplace, and meet goals. Many organizations want accountability and are often confused about how to implement this important aspect of culture into the organization without it affecting other areas of the workplace. They often see it as an all-or-nothing proposition. When an organization holds all employees to the same standard the organization can focus on the common goal of customer satisfaction, higher profits, and productivity. This topic will help any organization begin to see that accountability will increase employee satisfaction, loyalty, and trust in the organization and the management teams. It will provide tools and methods to use accountability to increase these and start to create a culture based on mutual goals and see where they need to improve as a team or organization.

Instructor: Irma Vargas, Vargas Girl Enterprise

Runtime: 61 Minutes

(CE’s: ASA 1.0 - HRCI 1.0 - SHRM 1.0 - Nursing CEs through Medi-Sota)

Learn to create viable career paths for employees that promote strong internal mobility and allows individuals to explore opportunities. Creating career paths for employees can be a challenging but worthwhile initiative. With proper planning and imple-mentation, a career development plan can be a win for the employees as well as the employers. This topic will help you achieve that victory. In today's diverse, global and technologically savvy work environment, career paths are no longer perceived as strictly vertical movements. Organizations need to create viable career paths for employees that promote strong internal mobility and allows individuals to explore opportunities from a lateral, vertical or even a diagonal perspective. It is important that companies make investments in an employee's career and future. If they don't, it could result in poor employee engagement and high turnover. A recent survey by Gallup found that 93% of people advanced their career by taking a position with another company. Advancing internal career paths is an important part of managing talent for all organizations from a development, retention and an engagement perspective. A well-crafted career path strategy can play a pivotal role in driving organizational change and building workforce capacity. This information will focus on how aligning talent management processes and providing linkages between job roles, desired competencies and key experiences that will help organizations enhance their future competitiveness. The discussion will demonstrate that implementing well-thought-out career path strategies can provide employees with opportunities and a clear direction on how to increase their skills and advance their careers within their organizations. Having a solid, multi-faceted employee career development plan that supports each step in the talent manage-ment cycle can make all the difference between a dead-end job and a long-term professional opportunity.

Instructor: Larry Hammond, Sr., Sea Ventures Consulting

Runtime: 67 minutes

(CE’s: ASA 1.0 - HRCI 1.0 - SHRM 1.0- Nursing CEs through Medi-Sota)

Gain the tools to stay focused and in control during difficult encounters, disarming manipulation without escalating conflict. Communication opens us up to clarity, cooperation, and creativity - it can also leave us vulnerable to manipulation. In this session we will identify manipulative tactics, explore what motivates manipulators, and read communication clues. With the ability to differentiate manipulation from influence, we can explore how to more naturally respond with calm, confidence, and clarity. This session provides tools to stay focused and in control during difficult encounters, disarming manipulation without escalating conflict. By disarming manipulation and switching to nonmanipulative communication, you'll not only preserve peace but also steer conversations toward genuine dialogue, allowing you to navigate workplace dynamics with ease and confidence.

Instructor: Sherry Prindle, Professional Coach Academy

Runtime: 60 minutes

(CE’s: Certificate of Completion - Nursing CEs through Medi-Sota)

Gain insights needed to leverage AI for operational efficiency, customer engagement, and competitive advantage. Join Le-an Lai Lacaba in this enlightening webinar on harnessing the power of artificial intelligence to revolutionize business operations. Discover how AI is already reshaping industries through real-world examples and learn actionable strategies for integrating AI into your business model. Whether you're a business leader or an aspiring entrepreneur, this session will provide you with the insights needed to leverage AI for operational efficiency, customer engagement, and competitive advantage. Don't miss the opportunity to future-proof your business and drive innovation.

Instructor: Le-an Lai Lacaba, 2xYou

Runtime: 61 minutes

(CE’s: ASAP PACE 0.1 - IAAP 1.0 - HRCI 1.0 - SHRM 1.0)

Gain an understanding of doctor liability versus hospital liability and what to do in a wrongful death case. This topic explores the wrongful death claim beginning with the history and evolution of the legal basis for such claims from its roots in nineteenth century England to the present. The material also considers and discusses theo-ries of liability and defenses raised by litigators in the context of medical malpractice claims. The unique problems faced by physicians, nurses, and the hospitals in which they work are addressed, including the effects of such claims on the licenses of said professionals. Professionals send the message to patients that they have been edu-cated, trained and are competent in their practice.

Instructor: Richard M. Sebek, Esq., Banker Lopez Gassler P.A.

Runtime: 64 minutes

(CE’s: CLE 1.0)