An alliance of rural healthcare organizations working together to provide customized value and services that will meet the individual needs of its members.
EFFECTIVE CHANGE MANAGEMENT
From
Jan 21 2027 11:00 am
until Feb 4 2027 12:00 pm
At Webinar
EFFECTIVE CHANGE MANAGEMENT: Practical strategies to build buy-in, address resistance, and keep performance on track.
TWO SESSIONS
January 21 & February 4, 2027
VIRTUAL & RECORDING
11:00 a.m.–12:00 p.m.
Change is inevitable. Helping people accept it, understand it, and carry it out effectively is the real challenge. This two-session
program gives leaders practical tools to communicate change, involve team members, address resistance, and keep work moving
while maintaining dignity and respect.
SESSION 1
GETTING PEOPLE ON BOARD
• Why people resist change and why communication matters
• How to clearly communicate a decision that has already been
made
• How a leader’s attitude and behavior influence acceptance
• How to involve people without giving away the decision
• How to balance empathy with the proficiency the job requires
SESSION 2
DEALING WITH RESISTANCE
• Respond to open or quiet resistance
• Handle difficult reactions and worst-case scenarios
• Lead the conversation when someone says, “This isn’t going to
work”
• Maintain dignity and respect while holding people accountable
• Apply tools, tips, and techniques immediately
KEY TAKEAWAYS
1 Communicate unpopular or mandated changes with a practical,
respectful approach.
3 Address resistance without creating a bigger problem.
2 Keep team members engaged while the organization moves forward. 4 Balance human relations with proficiency and performance.
WHO SHOULD ATTEND
Leaders responsible for guiding teams through organizational,
operational, or workplace change.
INSTRUCTOR
John Graci, Graci Leadership Solutions
FEES
Medi-Sota Member: $75/facility
Non-Medi-Sota Member: $50/person
Questions? Contact Alyssa Christianson at
Education Program • Medi-Sota, Serving Rural Health
Cancellations must be made no later than 15 business days prior to the course. The full course fee will be charged if cancellation is made in less than 15 business days. Full refunds will be given for all classes cancelled by Medi-Sota. Registration is transferable to another person.