Please register for any of the listed webinars below. You must submit registration any time between now and 3:00pm on Tuesday, November 9, 2021. These webinars are available for On-Demand viewing. You may request to view as many different webinars as you wish. Webinars will be added to your Lorman account no later than November 12th. 

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Previous users: you access these webinars by logging onto your account using your Lorman user name and password.

First time users: please refer to the step-by-step instructions HERE or contact Jennifer Gearman at This email address is being protected from spambots. You need JavaScript enabled to view it..

Be Assertive, Not Aggressive: Creating Professional and Realistic Boundaries in the Workplace
Learn how to create boundaries and resolve conflict in the workplace while maintaining a professional manner.  If you are a success-minded individual, assertiveness is a must-have skill. Every workplace has extroverted and introverted personalities. Assertiveness gives you the skills to deal with both types in a confident, calm, self-assured manner. If you lack assertiveness, extroverted, dominant individuals may make you their doormat. Have you experienced this? Avoid it by learning assertiveness skills and how to set boundaries. Conflict is inherent to working together. Conflict ranges from huge decisions such as where to build a new manufacturing plant or what software to buy to simple decisions like where we should go for lunch and what hotel we want to book for the holiday party. When you express your preferences assertively, people listen. Assertiveness skills also help you resolve the conflict between team members. If you, as a manager, fail to resolve conflicts, bad attitudes fester and a toxic environment is created. Morale slips in the organization and the best workers end up leaving for greener pastures on the other side of the fence. As we progress through this information, you'll gain communication, confrontation, and assertiveness skills that will give you confidence in your abilities to set boundaries, interface with and lead a variety of people. Assertive language and thought processes take practice. Work on the skills and you'll be amazed at the results.
Instructor: Karla Brandau, CEO Workplace Power Institute
Runtime: 68 minutes
(CE’s: ASAP PACE 1.0 - IAAP 1.0)
Supporting Employee Growth & Professional Development
Learn how to integrate vertical development into employee development efforts and gain clarity on what to focus on. If 2020 taught us anything, it is that we need leaders and employees that are more capable of effectively navigating change, uncertainty and complexity. Unfortunately, typical leader and employee development techniques are not very effective at meeting these dynamic needs. The primary purpose of this topic is to introduce a relatively unknown form of employee development that is designed to help enhance leaders' and employees' agility and dynamism: vertical development. Vertical development differs from traditional horizontal development efforts in that it primarily focuses on elevating the level of one's mental development, instead of just focusing on knowledge transfer or skill development. To help integrate vertical development into leader and employee development efforts, this material will help you gain clarity on what to focus on (the mind) and the best way to help leaders and employees attain higher levels of mental development. This material is critical for employers who want to ensure that their organizations and workforce are agile and ready to take on an uncertain and complex future.
Instructor: Ryan Gottfredson, Ph.D.
Runtime: 58 minutes
(CE’s: HRCI 1.0)
Working With Passive-Aggressive Personalities
Learn how best to leverage the energy and passion of passive-aggressive personalities to produce win-win results. Working with people can be like diffusing an explosive device. Everyone has the potential to blow if mishandled. When the natural tendency to be passive meets a strong desire for fairness or equity or the need to win or be right, the conditions become ripe for potential disaster. Handling passive-aggressive situations passively leads to enabling undesirable behavior. Confronting passive-aggressive people may set off a powder keg of emotion and resistance. This material will help you uncover the roots of passive-aggressive behavior, disarm the aggressor, open up the passivist, and move the conversation into the assertive zone - even creating a long-term culture where communication is safe and productive.
Instructor: Sherry Prindle, Professional Coach Academy
Runtime: 30 Minutes
(CE’s: Certificate of Completion)
Medical Records 101: Responding to Requests for Patient Information
Gain a comprehensive look at the rules on access and prepare for the process of incorporating any necessary changes into how you do business. Individual access of health information is a top issue at the US Department of Health and Human Services (HHS), as a focal point for enforcement under HIPAA, and in the fight to eliminate information blocking under the 21st Century Cures Act. New rules are proposed to require the sharing of Protected Health Information (PHI) among providers and with patients, and the most recent HIPAA enforcement action is directly focused on ensuring patients are provided the records they request promptly. Improving individual access to medical records is an idea whose time has definitely arrived, and providers that do not follow the rules and guidance from HHS are risking significant penalties. HHS is serious about information blocking, and is using HIPAA to advance goals for better patient access of medical records. In addition, HHS has proposed changes to the HIPAA rules to improve the response of healthcare providers to requests to access or transfer PHI, especially electronic information. This topic will help health information professionals understand what they have to do in regard to requests for patient information, and when, and what to keep in mind as they move forward, in order to be in compliance with the regulations. It will provide a comprehensive look at the emphasis on the rules on access and prepare attendees for the process of incorporating any necessary changes into how they do business in their facilities. The new information blocking regulations and proposed changes to the HIPAA regulations will be reviewed and their effects on usual practices will be discussed, as will what policies need to be changed and how. We will show what policies and evidence you may need to produce if your compliance is reviewed by the HHS Office of Civil Rights, which has already indicated that compliance with the rules on patient access of records is a significant problem, with more than a dozen-and-a-half enforcement settlements announced in recent months.
Instructor: Jim Sheldon-Dean, Lewis Creek Systems, LLC
Runtime: 97 minutes
(CE’s: AHIMA 1.5 including Informatics, Analytics, and Data Use 1.5)
The 21st Century High Performance Workplace: Cultivating Communication and Action in Your Employees
Get your team to work effectively together, using proper motivation techniques to increase performance. Most organizations disincentivize their employees at a time when they need them to feel empowered. This engaging, informative topic delivers immediately actionable strategies to convey a sense of urgency to your team that they own their work and actively engage towards providing solutions to the challenges you face and assist in seizing opportunities when they present themselves.
Instructor: Ethan L. Chazin, M.B.A., The Chazin Group LLC
Runtime: 59 minutes
(CE’s: Certificate of Completion )
Don't Let Your Best Employees Bail
Understand why the best employees leave and what you can do to sway their decision before they exit.  The U.S. government reports that between 2.7 and 2.8 million employees voluntarily quit their jobs every month. Recruiters are leveraging Twitter®, Facebook®, LinkedIn®, Pinterest® and Instagram® to lure your best employees away. This topic helps decision makers determine their vulnerability for losing 'A' players and provides practical action items to become a destination company for the best employees. Too often we are our own worst enemies with policies and procedures that actually drive good people away. Discover the motivation of any employee and management practices that encourage and sustain 'A' players. Learn the #1 reason good people leave and options to put a stop to the mass exodus. Get out of the babysitting business. It's hard work, but not complicated. Just ONE conversation can change an entire corporate culture.
Instructor: Hunter Lott, HR Policy Studio
Runtime: 63 minutes
(CE’s: Certificate of Completion)
FMLA Self-Audits: Make Sure You Are in Compliance
Learn how self-auditing your FMLA program can lead to improved compliance. Most HR professionals know that FMLA is a complicated law that possesses a host of administrative compliance challenges. Whether you are reviewing and updating your policy or operating procedures and/or coordinating with the employee on leave and their managers/supervisors, the FMLA can be difficult and challenging for even the most experienced HR Professional. This topic will provide you information on how to audit your companies FMLA practices and procedures to ensure compliance with the law and best practices.
Instructor: James R. Hays, Sheppard, Mullin, Richter & Hampton LLP
Runtime:  88 minutes
(CE’s: HRCI 1.5 - SHRM 1.25)
Improving Diversity & Inclusion
Know what diversity and inclusion look like, so you will look for ways to increase your knowledge about other people in the future. A lot of cultural misunderstandings are due to assuming that others know what we are thinking and are familiar with our background and way of life. In addition, we have been told that diversity is good and that we must always respect others. However, it seems that when it comes to following it, we fall into the trap of bad habits and our own cultural biases get in the way. This information will cover the definition of diversity, what it is all about and why it is important to pay attention to it. This course will help you be able to appreciate the importance of diversity and understand the benefits of diversity, as well as become more aware of what diversity and inclusion look like, so you will look for ways to increase your knowledge about other people in the future
Instructor: Audrey Halpern, ARH Employee Training
Runtime: 48 minutes
(CE’s: Certificate of Completion)