BEGIN:VCALENDAR VERSION:2.0 PRODID:-//https://medi-sota.org/main///NONSGML kigkonsult.se iCalcreator 2.10.15// METHOD:PUBLISH BEGIN:VEVENT UID:20260406T221545UTC-1666aMAuWV@https://medi-sota.org/main/ DTSTAMP:20260406T221545Z DESCRIPTION:Via Webinar Only - Recording of session available to those that cannot attend the live session. \;  \;\nSession 1: March 10\, 202 6 11:00am-12:00pm\nSession 2: March 24\, 2026 11:00am- 12:00pm\nDescriptio n\nThis webinar offers practical techniques for effectively navigating and resolving the most stressful workplace conflicts\, helping professionals maintain composure and foster a collaborative environment.\nKey Learning O bjectives:\n\nIdentifying triggers and sources of workplace stress and con flicts\nCommunication strategies to de-escalate tense situations\nBuilding resilience and emotional intelligence during disputes\n\n Who Should Atte nd: \;Team leaders seeking conflict resolution skills.\nInstructor:&nb sp\; \;John Graci\, Owner\, Graci Leadership Solutions\, LLC\nContinui ng Education: \; Clock Hours: \; 2.0 \;  \; \; \;  \; \nThis workshop is designed to meet the continuing education requi rements for the MN Board of Nursing\, BELTS\, SHRM\, and Board of Pharmacy . \;It is the responsibility of the attendee to determine whether thes e activities meet the current criteria for continuing education. \;\nA ll registrants will receive course information\, connection details\, & \; any materials prior to the session. All registrants will receive the we binar recording following the event.\nRegistration Fees:\nMedi-Sota Member s: $100/ Facility\nNon-Medi-Sota Members: $100/ Person\nCancellations must be made no later than 15 business days prior to the course. The full cour se fee will be charged if cancellation is made in less than 15 business da ys. Full refunds will be given for all classes cancelled by Medi-Sota. Reg istration is transferable to another person. https://medi-sota.org/main/in dex.php/en/component/rseventspro/event/354-handling-difficult-conversation s-conflicts?Itemid=101 DTSTART:20260310T160000Z DTEND:20260324T170000Z LOCATION:Webinar (Webinar) SUMMARY:Handling Difficult Conversations & Conflicts URL:https://medi-sota.org/main/index.php/en/component/rseventspro/event/354 -handling-difficult-conversations-conflicts?Itemid=101 END:VEVENT END:VCALENDAR