Research has identified lack of effective leadership as a failure-mode in serious safety events. In many situations, timely and appropriate response can mean the difference between life and death. Taking care of the people; patient, resident, family, and staff is an essential first response step. How the organization responds including transparency, learning, improvement, and resolution can have a significant impact on reputation and patient/family trust. A serious safety event plan supports legal, regulatory, licensure, accreditation and insurance reporting requirements and action steps. This presentation will address important steps in serious safety event response including investigation, disclosure of adverse events, quality/peer review protection, interviews, documentation, preparing for media response, regulatory reporting, root cause analysis and process improvement. Case scenarios, including clinical and building events, will be used.
* Cyndi Siders, RN, MSN, DFASHRM, CPHRM, CPPS, CWCA , Executive Consultant, Risk Management & Patient Safety , Vaaler
* Eric Ness, Senior Loss Control, Vaaler
Clock Hours: 2 CEU’s: .2 Contact Hours: 2.0
Continuing Education: Approved by the following agencies: MN Board of Nursing & MN BENHA. The # of CEU’s will be indicated on the certificate of attendance provided to each participant who attends the session. To check on final hours awarded, please contact the Medi-Sota office.
THIS SESSION WILL BE HELD VIA WEBINAR - REGISTRANTS WILL RECEIVE CONNECTION INFORMATION AT LEAST 3 DAYS PRIOR TO THE EVENT
Cancellations must be made no later than 10 business days prior to the course. The full course fee will be charged if cancellation is made in lass than 10 business days. Full refunds will be given for all classes cancelled by Medi-Sota. Registration is transferable to another person.