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About Us

Mission: "An alliance of rural health care organizations working together to effectively provide value to members and strengthen the delivery of health care in the Medi-Sota service area."  More...

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Career Center

The Recruitment Program is a Joint Venture between Medi-Sota and the Rural Health Alliance that provides recruiting services to members of both consortiums for Physicians, Mid-Levels, and Allied Staff Professionals...
Please visit the Career Center for a list of current openings at member facilities.

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Collection Agency

Recovery Resources specializes in medical account collections and is certified by the American Collection Association. Recovery Resources is member owned by Medi-Sota, Northland Healthcare Alliance, and Montana Health Network. Recovery Resources offers members exceptional customer service while maintaining reasonable commission rates with no up-front costs. Our agency pledges to provide you personal service to address any concerns, whether on an individual account or more involved collection issues. Opened in 1998, we have a proven record of collection effectiveness in four states. www.recoveryresourcesllc.com

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Education

The Medi-Sota Education program offers a variety of workshops pertaining to healthcare including Acute Care, Long Term Care, Management, Business Office, Compliance, and other Ancillary Departments.  Most workshops are available at no cost or a reduced rate to members.  A library of training videos is also available to Members Only at no charge. 

Because Medi-Sota covers a wide region of MN, we also offer several workshops by videoconferencing so members do not have to travel long distances and can remain on site for their training.  Visit the Medi-Sota Education page to review a list of upcoming workshops.

Mentor Health

The Lac qui Parle Health Network (LqPHN) was awarded a U.S. Department of Health and Human Services grant to fund the MENTOR Health IT project. This project connects network members with the broader health consortium, Medi-Sota, to propagate best practices and effective models for implementing and optimizing health information technology solutions to meet the needs of the rural, sparsely populated and rapidly aging southwest region of MN. Click Here for FAQ and Contacts.

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Link to Recorded Presentation

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Modern Healthcare Article

Press Release 6-20-2014

 

Rice receives national Revenue Cycle Award


Willmar, Minn. (November, 2012) -- Rice Memorial Hospital is one of six healthcare organizations nationwide to receive the Healthcare Business Insights’ (HBI) 2012 Revenue Cycle Award. Rice won in a large part due to the significant improvements achieved last year, particularly by increasing point of service collections to over $600,000; the most of any organization surveyed. (The previous fiscal year, Rice’s point of service collections totaled less than $33,000.)
Rice’s largest initiative has been implementing a process to estimate patient bills in order to help educate patients about their out-of-pocket expenses at the point of service, enabling Rice to collect accurate payments upfront and begin the process of identifying funding programs for patients in need.
“Rice has received a lot of positive feedback from patients who appreciate the bill estimation, ability to pay prior to services, and referrals for financial assistance. Patients have found that we can help reduce their stress by knowing their share of the cost of service, so they can focus their energy on getting well. They have told us it is such a relief”, said Bill Fenske, Chief Operating Officer.
A revenue cycle is the financial process of patient care: from first contact with the patient to resolution of the patient’s bill, including pre-admission/admission/registration, ordering or prescribing of services, documentation and coding of services, charging for services, and billing and collection for services.
“The success with this program is due to the great team effort of Patient Access (Registration), Patient Accounting (Business Office) and other revenue cycle staff on the front lines and behind the scenes. They ensure that patients are adequately covered by available payment options – including eligibility for insurance, government programs and financial support programs,” explained Jackie Hinderks, Director of Revenue and Reimbursement.
Fenske added, “These programs not only reduce stress for patients, they lower the cost of Rice’s ‘back end’ services, so that Rice can devote maximum resources to direct patient care and service. With bill estimation and offering flexible payment schedules and options it also reduces the number of accounts referred for collections which is better for Rice and our patients”.
For this award, HBI members were surveyed and results were analyzed for more 50 organizations which included more than 100 hospitals. Members range in size from critical access hospitals to large clinic/hospital systems. HBI provides its members with objective, actionable best practice research into the business functions of hospitals and health systems nationwide. HBI enables leaders to drive initiatives that improve their organizations’ financial health, clinical care, and patient satisfaction levels.
For more information about Rice’s financial programs, go to: www.ricehospital.com/billing or call 320-231-4371 or 320-231-4288 or 1-866-601-0527.

 NEWS RELEASE
Contact: Jackie Hinderks
Director of Revenue and Reimbursement
320.231.4425
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